MS. HONG NGUYEN (VIETNAMESE IN GERMANY)

Haunted by the failure of her previous porcelain crowns, Ms. Hong Nguyen felt anxious and hesitant when choosing a dental clinic for corrective treatment. Fortunately, she chose the right place and achieved the beautiful results she had hoped for.

Traveling more than 10,000 kilometers from Germany back to Vietnam for cosmetic porcelain crowns, Ms. Hong placed her trust in the experience and aesthetic sense of Vietnamese dentists. At the same time, she felt more comfortable communicating in her native language.

However, due to placing her trust in the wrong clinic the first time, she did not receive satisfactory results:

“Previously, at another clinic, tooth reduction was extremely painful. When they took dental impressions, I gagged and vomited several times. Not to mention the tooth color and shape were not what I wanted at all. After it was done, I felt very disappointed.”

Although still carrying the trauma from her first failed porcelain crown experience, Ms. Hong decided to try again—to achieve the aesthetics she desired and regain her confidence in communication.

Learning from her previous experience, she carefully researched information, especially reviews from other overseas Vietnamese patients, to choose a reputable clinic.

When she learned that I-Dent was highly rated by the overseas Vietnamese community and frequently featured in the media, she decided to visit the clinic for a consultation.

“When I came to I-Dent, I was very impressed by the spacious facilities, modern equipment, highly qualified doctors, and very professional workflow. It made me feel completely at ease.”

Initially, Ms. Hong only planned to redo her damaged upper crowns. However, with encouragement from her family, she decided to proceed with the lower arch as well to create a more perfect smile.

She chose Cercon HT all-ceramic crowns from Germany for both arches. Although the cost was relatively high, for her, price was not the most important factor. What mattered was high-quality crowns that could ensure both long-term chewing function and aesthetics. After Dr. Thai explained that Cercon HT offers high strength, excellent durability, natural translucency, and does not cause dark gum margins, she immediately selected this line.

Sharing her thoughts about the treatment process at I-Dent, Ms. Hong happily said:

“Honestly, I didn’t expect the doctor to be so gentle. Whether it was tooth preparation or taking impressions, everything was done very gently, and I didn’t experience any discomfort at all.”

Not only did she achieve the successful aesthetic results she desired, but what satisfied Ms. Hong Nguyen the most was the service quality at the clinic. From the doctors to the assistants and reception staff, everyone cared for her attentively, like a member of their own family—making her always feel safe and comfortable every time she visited I-Dent.